True IP Solutions incident

Outbound Carrier Issue

Resolved after 39 minutes, affecting Voice QoS, on January 24, 2022.

resolved Jan 24, 2022, 09:06 PM UTC

Carrier has indicated to us that the issue has been resolved. If you run into any issues, please contact TIPS Support.

Started
Jan 24, 2022, 08:26 PM UTC
Resolved
Jan 24, 2022, 09:06 PM UTC
Duration
39m
Detected by Pingoru
Jan 24, 2022, 08:26 PM UTC

Affected components

Voice QoS

Update timeline

  1. monitoring Jan 24, 2022, 08:26 PM UTC

    Our outbound carrier Thinq has identified an issue with outbound calling. We have a secondary outbound route to our backup carrier set to allow traffic to swing over in case a call cannot be placed with our primary carrier. If you experience any issues with outbound calls, please contact Support for assistance.

  2. resolved Jan 24, 2022, 09:06 PM UTC

    Carrier has indicated to us that the issue has been resolved. If you run into any issues, please contact TIPS Support.

Your product runs on more than True IP Solutions

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →