Resolved after 14 hours 41 minutes, affecting Dallas, TX, on July 10, 2024.
Service has been restored to the Dallas, Tx data center. If you're still having any issues with your phone service, please call our support team at (855) 878-8477 or email us at [email protected]. We apologize for any inconvenience this may have caused and we thank you for your patience. Thank you, True IP Solutions
Affected components
Update timeline
- investigating Jul 10, 2024, 07:39 PM UTC
We are currently investigating a data center outage that is affecting our server in Dallas, Tx. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at [email protected] for assistance. Thank you, True IP Solutions
- resolved Jul 11, 2024, 10:21 AM UTC
Service has been restored to the Dallas, Tx data center. If you're still having any issues with your phone service, please call our support team at (855) 878-8477 or email us at [email protected]. We apologize for any inconvenience this may have caused and we thank you for your patience. Thank you, True IP Solutions
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