Resolved after 10 hours, affecting Fax/vFax, on August 17, 2024.
The data center is back online, all services are restored. If you are still experiencing any issues with phone or fax service, please contact our on call support technician at (855) 878-8477 or open a ticket at support.trueipsolutions.com. Thank you, True IP Solutions
Affected components
Update timeline
- investigating Aug 17, 2024, 02:01 AM UTC
We are currently investigating a data center outage that is affecting our servers in Chicago, Il. All other servers are fully operational and services should have automatically failed over to alternative servers where necessary. If you are seeing any problems with your phone service please reach out to our support team by phone at (855) 878-8477 or by email at [email protected] for assistance. Thank you, True IP Solutions
- resolved Aug 17, 2024, 12:02 PM UTC
The data center is back online, all services are restored. If you are still experiencing any issues with phone or fax service, please contact our on call support technician at (855) 878-8477 or open a ticket at support.trueipsolutions.com. Thank you, True IP Solutions
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