Resolved after 2 hours 1 minute, affecting Atlanta, GA (ATL1), on October 27, 2024.
At approximately 8:50PM EDT an upstream network issue caused a brief outage on our servers in Atlanta, Ga. All services failed over to alternate locations as expected, however there may have been a brief disruption to ongoing calls. The servers are fully reachable and operational now, and we are continuing to monitor the service as well as investigate the root cause. If you're experiencing any lingering effects of the outage, please contact our on-call support associate for assistance. (855) 878-8477. Thank you, True IP Solutions
Affected components
Update timeline
- monitoring Oct 27, 2024, 01:41 AM UTC
At approximately 8:50PM EDT an upstream network issue caused a brief outage on our servers in Atlanta, Ga. All services failed over to alternate locations as expected, however there may have been a brief disruption to ongoing calls. The servers are fully reachable and operational now, and we are continuing to monitor the service as well as investigate the root cause. If you're experiencing any lingering effects of the outage, please contact our on-call support associate for assistance. (855) 878-8477. Thank you, True IP Solutions
- resolved Oct 27, 2024, 03:43 AM UTC
This incident has been resolved.
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