Resolved after 22 hours 14 minutes, affecting Dallas, TX, on December 7, 2024.
The issues at the data center have been resolved and Dallas is back online. We apologize for any inconvenience. If you are still having trouble with your phone equipment, please reach out to our on-call support tech at (855) 878-8477. Thank you, True IP Solutions
Affected components
Update timeline
- identified Dec 07, 2024, 12:46 AM UTC
We are aware of an issue with power at the Dallas, Tx data center. It is being investigated and a fix prepared, but in the meantime the geo-server located in Dallas is offline. All services should have failed over to alternate servers, however if you're having any issues with phone service please reach out to our on-call technician at (855) 878-8477 for assistance. Thank you, True IP Solutions
- resolved Dec 07, 2024, 11:00 PM UTC
The issues at the data center have been resolved and Dallas is back online. We apologize for any inconvenience. If you are still having trouble with your phone equipment, please reach out to our on-call support tech at (855) 878-8477. Thank you, True IP Solutions
Your product runs on more than True IP Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services