TRM Labs experienced a minor incident on December 18, 2025 affecting US - Forensics on Web, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
US - Forensics on Web
Update timeline
- investigating Dec 18, 2025, 12:54 AM UTC
We are actively investigating a performance degradation affecting some Forensics components.
- identified Dec 18, 2025, 01:07 AM UTC
We have identified the underlying issue affecting some Forensics components and applied mitigations. We are seeing recovery and key performance metrics are moving back toward normal levels.
- monitoring Dec 18, 2025, 01:41 AM UTC
We have identified the underlying issue affecting some Forensics components and applied mitigations. The system has recovered, and we are monitoring closely to ensure performance remains stable.
- resolved Dec 18, 2025, 05:08 AM UTC
The issue impacting performance of Forensics components has been resolved.