TRM Labs incident

Elevated errors

Major Resolved View vendor source →

TRM Labs experienced a major incident on January 16, 2026 affecting US - API - Wallet Screening and US - API - Transaction Monitoring, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 06:20 PM UTC
Resolved
Jan 16, 2026, 07:04 PM UTC
Duration
43m
Detected by Pingoru
Jan 16, 2026, 06:20 PM UTC

Affected components

US - API - Wallet ScreeningUS - API - Transaction Monitoring

Update timeline

  1. investigating Jan 16, 2026, 06:20 PM UTC

    We are monitoring elevated error rates

  2. investigating Jan 16, 2026, 06:25 PM UTC

    We are continuing to monitoring elevated error rates

  3. identified Jan 16, 2026, 06:27 PM UTC

    We have identified the issue, and rolled back the bad release

  4. monitoring Jan 16, 2026, 06:34 PM UTC

    Error rates are back to normal, and we are monitoring the situation

  5. resolved Jan 16, 2026, 07:04 PM UTC

    Error rates and API throughput have recovered