Triple Whale incident

Pixel Data is delayed

Minor Resolved View vendor source →

Triple Whale experienced a minor incident on July 9, 2025 affecting Attribution and CDP, lasting 10h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 02:11 AM UTC
Resolved
Jul 09, 2025, 12:29 PM UTC
Duration
10h 17m
Detected by Pingoru
Jul 09, 2025, 02:11 AM UTC

Affected components

AttributionCDP

Update timeline

  1. investigating Jul 09, 2025, 02:11 AM UTC

    ⚠️ Heads up: Pixel Attribution data is currently delayed by approximately 2 hours. Our team is aware and working to resolve it as quickly as possible.

  2. identified Jul 09, 2025, 03:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 09, 2025, 12:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 09, 2025, 12:29 PM UTC

    This incident has been resolved.