Triple Whale incident

Slow Loading Times

Resolved after 2 hours, affecting Pixel and All App Systems and 1 more, on March 4, 2025.

monitoring Mar 04, 2025, 10:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 04, 2025, 09:42 PM UTC
Resolved
Mar 04, 2025, 11:42 PM UTC
Duration
2h
Detected by Pingoru
Mar 04, 2025, 09:42 PM UTC

Affected components

PixelAll App SystemsAttributionSummaryCDP

Update timeline

  1. investigating Mar 04, 2025, 09:42 PM UTC

    Some pages are loading slower than usual. Our team is aware and actively working to resolve the issue. We appreciate your patience and will share updates as soon as possible. This is impacting all pages within the app. There is no indication of any data lost during this time, and the pixel should still be tracking your purchases.

  2. monitoring Mar 04, 2025, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2025, 11:42 PM UTC

    This incident has been resolved.

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