Resolved after 39 minutes, affecting Pixel and Attribution and 1 more, on June 24, 2026.
The issue has been identified and a fix is being implemented.
Affected components
PixelAttributionCDP
Update timeline
- investigating Jun 24, 2026, 05:03 PM UTC
We are currently investigating an issue causing pixel events for some shops to be delayed by up to 1 hour. Affected merchants may see incomplete or delayed event data in Triple Whale dashboards and reports. Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
- identified Jun 24, 2026, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 24, 2026, 05:42 PM UTC
This incident has been resolved.
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