Triple Whale incident

Data loading issues on Summary & Pixel pages

Major Resolved View vendor source →

Triple Whale experienced a major incident on February 5, 2026 affecting All App Systems, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 02:49 PM UTC
Resolved
Feb 05, 2026, 03:37 PM UTC
Duration
48m
Detected by Pingoru
Feb 05, 2026, 02:49 PM UTC

Affected components

All App Systems

Update timeline

  1. identified Feb 05, 2026, 02:49 PM UTC

    Affected shops may see pages stuck loading or charts not populating. Data collection is not necessarily impacted — this appears to be a display/loading issue for some users.

  2. resolved Feb 05, 2026, 03:37 PM UTC

    This incident has been resolved.