Tricentis experienced a minor incident on July 21, 2026 affecting AP-SOUTHEAST-2 and EU and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 11:05 PM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue with Vert.x. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components Canada Central (Operational) EU-CENTRAL-1 | Testim (Operational) EU-WEST-1 | Region 6 (Operational) EU-CENTRAL-1 (Operational) East US (Operational) US-EAST-1 | Region 1 (Operational) SAP: West Europe (Operational) US-EAST-1 (Operational) Southeast Asia (Operational) Australia East (Operational) US-EAST-1 (Operational) US-EAST-2 (Degraded performance) West Europe (Operational) Global (Operational) Australia East (Operational) Japan East (Operational) US-WEST-2 | Region 7 (Operational) West Europe (Operational) SAP: Europe (Operational) US-WEST-2 (Operational) EU (Operational) AP-SOUTHEAST-2 (Operational) AP-SOUTHEAST-1 (Operational) Southeast Asia (Operational) US-EAST-2 | Region 13 (Operational) SAP: East US (Operational) East US (Operational) Global (Operational) AP-SOUTHEAST-2 | Region 8 (Operational) UK South (Operational) EU-WEST-3 (Operational) AP-SOUTHEAST-1 | Region 14 (Operational) US-WEST-2 | Testim (Operational) US-EAST-1 | Grid (Operational)
- resolved Jul 21, 2026, 11:11 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-1 (Operational) West Europe (Operational) Southeast Asia (Operational) Southeast Asia (Operational) AP-SOUTHEAST-1 | Region 14 (Operational) Global (Operational) US-EAST-1 (Operational) AP-SOUTHEAST-1 (Operational) US-WEST-2 | Region 7 (Operational) US-EAST-1 | Grid (Operational) US-WEST-2 (Operational) Canada Central (Operational) AP-SOUTHEAST-2 (Operational) West Europe (Operational) SAP: Europe (Operational) EU-CENTRAL-1 (Operational) EU-WEST-3 (Operational) Australia East (Operational) SAP: West Europe (Operational) AP-SOUTHEAST-2 | Region 8 (Operational) Japan East (Operational) East US (Operational) East US (Operational) US-WEST-2 | Testim (Operational) EU (Operational) US-EAST-2 (Operational) EU-WEST-1 | Region 6 (Operational) US-EAST-1 | Region 1 (Operational) UK South (Operational) Global (Operational) EU-CENTRAL-1 | Testim (Operational) US-EAST-2 | Region 13 (Operational) SAP: East US (Operational) Australia East (Operational)