Tricentis incident

Identity integration issue qTest and Tosca in US

Resolved after 4 hours 5 minutes, affecting US-EAST-2 and US-EAST-1 and 1 more, on July 16, 2026.

resolved Jul 16, 2026, 07:16 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Jul 16, 2026, 03:10 PM UTC
Resolved
Jul 16, 2026, 07:16 PM UTC
Duration
4h 5m
Detected by Pingoru
Jul 16, 2026, 03:10 PM UTC

Affected components

US-EAST-2US-EAST-1US-WEST-2US-EAST-2US-WEST-2East USUS-EAST-1East USUS-EAST-1

Update timeline

  1. investigating Jul 16, 2026, 03:10 PM UTC

    🔍 We are currently investigating reports of an issue with our integration between Tosca and qTest. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. identified Jul 16, 2026, 03:21 PM UTC

    🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.

  3. monitoring Jul 16, 2026, 04:07 PM UTC

    👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.

  4. resolved Jul 16, 2026, 07:16 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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