Tricentis experienced a minor incident on June 25, 2026 affecting US-WEST-2 | Testim, lasting 6h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 02:04 PM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Partial outage)
- identified Jun 25, 2026, 03:20 PM UTC
Status: Identified 🛠️ We have identified the root cause of the elevated test execution failures and increased error rates in our US West (Oregon) region. Our team has applied a fix and is monitoring the platform to confirm recovery. We apologize for the disruption and appreciate your patience. Affected components US-WEST-2 | Testim (Degraded performance)
- monitoring Jun 25, 2026, 03:42 PM UTC
Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 | Testim (Operational)
- resolved Jun 25, 2026, 08:55 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational)