Tricentis incident
Sporadic DNS resolution failures causing intermittent errors
Tricentis experienced a minor incident on June 18, 2026 affecting US-WEST-2 and US-WEST-2 and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2026, 02:30 PM UTC
Status: Identified 🛠️ We are currently observing sporadic DNS resolution failures that may cause intermittent errors across some Sealights backend services. During these brief windows, a subset of requests may fail or time out before automatically recovering. Our engineering team is actively investigating the issue and working to restore full stability. Most operations are unaffected, and impacted requests typically succeed on retry. We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 (Degraded performance) EU-CENTRAL-1 (Degraded performance)
- monitoring Jun 18, 2026, 04:44 PM UTC
Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 (Operational) EU-CENTRAL-1 (Operational)
- resolved Jun 18, 2026, 05:06 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 (Operational) EU-CENTRAL-1 (Operational)