Tricentis incident

Tosca for some new tenants created yesterday is not working

Tricentis is currently experiencing a major incident affecting Japan East and Canada Central and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 03:22 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 02, 2026, 03:22 PM UTC

Affected components

Japan EastCanada CentralAustralia EastEast USWest Europe

Update timeline

  1. investigating Jun 02, 2026, 03:17 PM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with not assigned licence to a new customers. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components West Europe (Degraded performance) East US (Degraded performance)

  2. identified Jun 02, 2026, 03:22 PM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components Canada Central (Degraded performance) West Europe (Degraded performance) East US (Degraded performance) Australia East (Degraded performance) Japan East (Degraded performance)