Tricentis experienced a minor incident on June 1, 2026 affecting EU-CENTRAL-1 | Testim and US-WEST-2 | Testim, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 12:25 PM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue. Some Testim users may have trouble signing in with SSO (single sign-on). The SSO option may not appear on the login page, or sign-in may fail. Not all users are affected. Sign-in with email and password continues to work. We’re looking into an issue with a third-party service provider and working to restore normal SSO sign-in. We appreciate your patience while we resolve this. Affected components US-WEST-2 | Testim (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)
- monitoring Jun 01, 2026, 01:22 PM UTC
Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)
- resolved Jun 01, 2026, 03:29 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational) EU-CENTRAL-1 | Testim (Operational)