Treasure Data incident

[Tokyo, Ap03 and US Regions] Performance degradation with Bulk Load, Bulk Import and Result Export jobs

Notice Resolved View vendor source →

Treasure Data experienced a notice incident on July 27, 2026 affecting Data Connector Integrations and Data Connector Integrations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 08:29 AM UTC
Resolved
Jul 27, 2026, 08:29 AM UTC
Duration
—
Detected by Pingoru
Jul 27, 2026, 08:29 AM UTC

Affected components

Data Connector IntegrationsData Connector IntegrationsData Connector Integrations

Update timeline

  1. resolved Jul 27, 2026, 08:29 AM UTC

    Between 7/25 and today, 7/27 at 11:30 AM JST, we experienced a performance degradation issue affecting BulkLoad (Data Connector Import), Result Export (Activation) and Bulk Import. Following reports received this morning, our engineering team investigated the issue and identified high system load under specific conditions (increasing delay in internal components communication) as the root cause. The issue has been resolved by full rotation of our server nodes, and full performance was restored as of 11:30 AM JST. We sincerely apologize for any inconvenience caused. We are currently reviewing our monitoring and alerting rules to prevent similar issues in the future.