Treasure Data incident

[US Region] Batch Data Load failure for RT2.0

Minor Resolved View vendor source →

Treasure Data experienced a minor incident on September 29, 2026 affecting Realtime 2.0, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 05:22 PM UTC
Resolved
Sep 29, 2026, 09:18 PM UTC
Duration
3h 56m
Detected by Pingoru
Sep 29, 2026, 05:22 PM UTC

Affected components

Realtime 2.0

Update timeline

  1. investigating Sep 29, 2026, 05:22 PM UTC

    We are currently investigating batch export jobs failing to load data into Reactor in the US (AWS) region. Data updates will be delayed up to 24 hours. We will update status in one hour.

  2. monitoring Sep 29, 2026, 06:20 PM UTC

    A fix has been implemented and we have observed that jobs are succeeding.

  3. resolved Sep 29, 2026, 09:18 PM UTC

    This incident has been resolved, and our support team will be following up with affected customers.