Treasure Data incident

[All Regions] Transactional email delivery delays

Minor Ongoing View vendor source →

Treasure Data is currently experiencing a minor incident affecting Web Interface and Web Interface and 1 more component, which began 3d ago. The vendor's full update timeline is below.

Started
Sep 17, 2026, 03:14 AM UTC
Resolved
Ongoing
Duration
● 3d 2h
Detected by Pingoru
Sep 17, 2026, 03:14 AM UTC

Affected components

Web InterfaceWeb InterfaceWeb InterfaceWeb InterfaceWeb Interface

Update timeline

  1. identified Sep 17, 2026, 03:14 AM UTC

    We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may some emails later than expected during this time. Affected emails include system notifications and password reset requests. Other email services are operating normally. We will provide another update within 30 minutes.

  2. monitoring Sep 17, 2026, 03:44 AM UTC

    Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 2 hours.

  3. monitoring Sep 17, 2026, 06:10 AM UTC

    Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 24 hours.

  4. monitoring Sep 18, 2026, 06:51 AM UTC

    Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 7 days.