Tray E-commerce incident

Instabilidade no acesso ao painel administrativo

Tray E-commerce experienced a minor incident on May 27, 2025 affecting Painel Administrativo, lasting 9m. The incident has been resolved; the full update timeline is below.

Started: May 27, 2025, 02:52 PM UTC
Resolved: May 27, 2025, 03:02 PM UTC
Duration: 9m
Detected by Pingoru: May 27, 2025, 02:52 PM UTC

Affected components

Painel Administrativo

Update timeline

identified May 27, 2025, 02:52 PM UTC

Prezado(a) Lojista, Identificamos um problema que está afetando o acesso de algumas lojas ao painel administrativo. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente, Equipe Tray
resolved May 27, 2025, 03:02 PM UTC

This incident has been resolved.