Tray E-commerce incident

Instabilidade no carregamento dos Marketplaces

Major Resolved View vendor source →

Tray E-commerce experienced a major incident on May 14, 2026 affecting Integração Marketplaces, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 12:08 PM UTC
Resolved
May 14, 2026, 05:09 PM UTC
Duration
5h 1m
Detected by Pingoru
May 14, 2026, 12:08 PM UTC

Affected components

Integração Marketplaces

Update timeline

  1. identified May 14, 2026, 12:08 PM UTC

    Prezado(a) Lojista, Identificamos um problema que está afetando o acesso do menu Marketplaces no painel administrativo. Nossa equipe de tecnologia e infraestrutura já está trabalhando para restabelecer o mais rápido possível. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,

  2. resolved May 14, 2026, 05:09 PM UTC

    This incident has been resolved.