TravelPerk incident

Amtrak and UK rail bookings

Major

Resolved after 6 hours 53 minutes, on June 23, 2026.

resolved Jun 23, 2026, 04:01 PM UTC

The issue with our trains service provider has now been resolved. We have re-enabled connectivity with our usual trains provider, and booking functionality for Amtrak and UK rail services is operating normally. If you continue to experience any issues completing a booking, please contact our Customer Care team for assistance.

Started
Jun 23, 2026, 09:07 AM UTC
Resolved
Jun 23, 2026, 04:01 PM UTC
Duration
6h 53m
Detected by Pingoru
Jun 23, 2026, 09:07 AM UTC

Update timeline

  1. identified Jun 23, 2026, 09:07 AM UTC

    Due to an issue with our Trains provider, there's an issue affecting Amtrak and some UK rail bookings right now. If you're unable to complete your booking, please try again later or contact our Customer Care team for assistance.

  2. monitoring Jun 23, 2026, 12:34 PM UTC

    Booking functionality for Amtrak and UK rail services is currently operating normally via our alternate provider. We are actively monitoring service stability before switching back to our regular trains provider. If you continue to experience any issues completing a booking, please contact our Customer Care team for assistance.

  3. resolved Jun 23, 2026, 04:01 PM UTC

    The issue with our trains service provider has now been resolved. We have re-enabled connectivity with our usual trains provider, and booking functionality for Amtrak and UK rail services is operating normally. If you continue to experience any issues completing a booking, please contact our Customer Care team for assistance.

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