TravelPerk incident

Reduced Hotels search results

Major

Resolved after 2 hours 23 minutes, on October 15, 2026.

resolved Oct 15, 2026, 05:50 PM UTC

The issue affecting some hotel bookings has now been resolved by our service provider, and bookings are now processing normally. We apologise for any inconvenience caused.

Started
Oct 15, 2026, 03:27 PM UTC
Resolved
Oct 15, 2026, 05:50 PM UTC
Duration
2h 23m
Detected by Pingoru
Oct 15, 2026, 03:27 PM UTC

Update timeline

  1. identified Oct 15, 2026, 03:27 PM UTC

    Due to an issue with one of our suppliers, we're currently experiencing some errors that may reduce Hotels search results. If you can't find what you're looking for, please try again later or contact our Customer Care team.

  2. resolved Oct 15, 2026, 05:50 PM UTC

    The issue affecting some hotel bookings has now been resolved by our service provider, and bookings are now processing normally. We apologise for any inconvenience caused.

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