TravelPerk incident
Delays confirming some train bookings
Resolved after 1 hour 58 minutes, on October 21, 2026.
The issue affecting train bookings has been resolved by our third-party service provider, and bookings are now being processed normally. If you’re still waiting for your booking confirmation, please contact our Customer Care team.
Update timeline
- identified Oct 21, 2026, 10:26 AM UTC
There's a delay confirming some train bookings right now. If your booking confirmation hasn't arrived, please wait a little longer or contact our Customer Care team.
- monitoring Oct 21, 2026, 12:02 PM UTC
No further train booking errors have been reported. We are monitoring the service to confirm it has recovered. If you’re still waiting for your booking confirmation, please contact our Customer Care team.
- resolved Oct 21, 2026, 12:25 PM UTC
The issue affecting train bookings has been resolved by our third-party service provider, and bookings are now being processed normally. If you’re still waiting for your booking confirmation, please contact our Customer Care team.
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