Issue booking Trains in the UK

Update timeline

1. identified Jun 17, 2026, 06:08 AM UTC

   There's an issue booking some trains in the UK right now. If you can't book the train you're looking for, please try again later or contact our Customer Care team.

2. identified Jun 17, 2026, 07:12 AM UTC

   We're currently experiencing an issue affecting some UK train bookings due to a problem with one of our train suppliers. Customers can still search for and view available train services, but may encounter errors when attempting to view journey details or complete a booking. If you're unable to book the train you're looking for, please try again later or contact our Customer Care team for assistance. We're actively monitoring the issue with the affected supplier and will share further updates as they become available.

3. resolved Jun 17, 2026, 07:41 AM UTC

   The issue affecting some UK train bookings has now been resolved by our train supplier. Customers should once again be able to search, view journey details, and complete bookings for UK train services as normal. We will continue to monitor the service closely, to ensure the UK trains booking service remains operating as expected.