Transporeon incident
Limited availability of the Transport Assignment and Time Slot Management modules of Transporeon platform (Thu 2025-11-27)
Transporeon experienced a minor incident on November 27, 2025 affecting Transport Assignment and Time Slot Management, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2025, 11:55 AM UTC
Some customers might have been facing issues while working on the Transport Assignment and Time Slot Management modules of Transporeon platform starting from approximately 12:30 PM CET on November 27th, 2025. We are aware of the issue and are currently investigating it with the highest priority. We aim to provide you with the next update on the event shortly. If you need assistance or have additional questions, please proceed to request support as per the usual process via https://support.transporeon.com We sincerely apologize for the inconvenience and reassure you of our determination to resolve this issue promptly and accurately.
- monitoring Nov 27, 2025, 12:10 PM UTC
The issue affecting the Transport Assignment and Time Slot Management modules of the Transporeon platform has been resolved, and a period of stability has been observed as of approximately 1:00 PM CET on November 27, 2025 (the same day). All systems should now be operating normally, but we will continue with further monitoring. We appreciate your patience and understanding during this incident. Should you need additional information or support, please reach out to us via https://support.transporeon.com.
- resolved Nov 27, 2025, 02:06 PM UTC
A period of stable operation has been observed, and this incident is resolved. We appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com. We'll be glad to assist you