Transporeon incident

Data transmission disruption for some customers using FTP connection (Tue 2025-12-09)

Notice Resolved View vendor source →

Transporeon experienced a notice incident on December 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 05:00 AM UTC
Resolved
Dec 09, 2025, 05:00 AM UTC
Duration
—
Detected by Pingoru
Dec 09, 2025, 05:00 AM UTC

Update timeline

  1. resolved Dec 09, 2025, 08:04 AM UTC

    Some customers using FTP connections to the Transporeon platform might have experienced data transmission disruptions on Tuesday, December 9th, 2025, starting at approximately 7:00 AM CET. After identification, the fix was applied, and a period of stable operation has been observed starting from 7:45 AM CET (same day). The incident was resolved on our end. We sincerely apologize for the inconvenience and appreciate your understanding during this time. Should you need additional information or support, please reach out to us via https://support.transporeon.com, we'll be glad to assist you.