Transact incident

NetMenu/US/NetMenu US 2 Production

Transact is currently experiencing a major incident affecting NetMenu US 2 Production and NetMenu and 1 more component, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 04:16 PM UTC
Resolved
Ongoing
Duration
● 11h 38m
Detected by Pingoru
Oct 15, 2026, 04:16 PM UTC

Affected components

NetMenu US 2 ProductionNetMenuUS

Update timeline

  1. investigating Oct 15, 2026, 04:16 PM UTC

    Illumia Engineers are investigating a possible issue with the service(s) NetMenu/US/NetMenu US 2 Production. We will update as soon as we have more information.

  2. monitoring Oct 15, 2026, 04:28 PM UTC

    We’re seeing signs of recovery and will continue monitoring to confirm there are no further issues.