Transact incident

NetMenu/US/NetMenu US 3 Production

Major Ongoing View vendor source →

Transact is currently experiencing a major incident affecting NetMenu US 3 Production and NetMenu and 1 more component, which began 10h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 01:46 PM UTC
Resolved
Ongoing
Duration
● 9h 52m
Detected by Pingoru
Oct 15, 2026, 01:46 PM UTC

Affected components

NetMenu US 3 ProductionNetMenuUSNetMenu US 3 ProductionNetMenuUS

Update timeline

  1. investigating Oct 15, 2026, 01:46 PM UTC

    Illumia Engineers are investigating a possible issue with the Room Service Choice and Tray Logistics NetMenu/US/NetMenu US 3 Production.

  2. investigating Oct 15, 2026, 02:44 PM UTC

    llumia engineers are actively working to resolve a performance issue affecting a subset of customers in this environment. We will provide additional updates as more information becomes available.

  3. monitoring Oct 15, 2026, 04:10 PM UTC

    We’re seeing signs of recovery and will continue monitoring to confirm there are no further issues.