Transact experienced a major incident on October 14, 2026 affecting Transact IDX and Transact IDX and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Transact IDXTransact IDXTransact IDXTransact IDXTransact IDX
Update timeline
- investigating Oct 14, 2026, 08:14 PM UTC
Illumia Engineers are investigating issues with accessing the IDX eAccounts portal. Clients may experience intermittent delays in the web interface or mobile app.
- resolved Oct 14, 2026, 11:15 PM UTC
This incident has been resolved and all systems are now operating normally.