Transact experienced a minor incident on August 26, 2026, lasting 6d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 26, 2026, 08:14 PM UTC
Illumia Engineers are investigating a possible issue with print services in NetMenu/US/NetMenu US 1 Production. We will provide additional information as soon as possible.
- monitoring Aug 26, 2026, 08:34 PM UTC
Illumia Engineers have determined that the print service NetMenu US 1 Production is operating in a degraded state. Illumia engineers are actively engaged and working to resolve the issue. We will provide updates as soon as possible.
- monitoring Aug 26, 2026, 11:50 PM UTC
Illumia Engineers continue to actively work toward resolving the ongoing issue. We will provide additional updates as more information becomes available.
- monitoring Aug 27, 2026, 01:33 PM UTC
The issue with the print services NetMenu US 1 Production is tentatively resolved and Illumia engineers are monitoring the systems to confirm there are no further issues.
- monitoring Aug 28, 2026, 12:56 PM UTC
This incident has been resolved and all systems are now operating normally.