Transact incident

NetMenu - Upgrade Notification - Australia Production 1 & 2

Minor Resolved View vendor source →

Transact experienced a minor incident on August 26, 2026, lasting 6d 21h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 03:00 PM UTC
Resolved
Sep 02, 2026, 12:35 PM UTC
Duration
6d 21h
Detected by Pingoru
Aug 26, 2026, 03:00 PM UTC

Update timeline

  1. monitoring Aug 26, 2026, 03:00 PM UTC

    Maintenance tasks: Illumia will be upgrading NetMenu CBORD Hosted (SaaS) to Release v26.04.0100 in the following environments: NetMenu Australia 1 Production, NetMenu Australia 2 Production from 1:00 AM to 6:00 AM - AEST Release notes for this release can be accessed from the CBORD Hub by selecting Support > Support Help Center > Release Notes & User Guides . US: https://hub.cbord.com Canada: https://ca.hub.cbord.com Australia: https://au.hub.cbord.com Expected impact: The system will be unavailable during the upgrade installation. We apologize for any inconvenience.

  2. monitoring Aug 26, 2026, 03:01 PM UTC

    The scheduled NetMenu CBORD Hosted (SaaS) v26.04.0100 release for the following environments: NetMenu Australia 1 Production, NetMenu Australia 2 Production has been postponed to allow for additional review and validation. A new date will be communicated once confirmed. We appreciate your patience as we take the necessary steps to ensure a smooth upgrade.

  3. monitoring Aug 26, 2026, 03:21 PM UTC

    This is a reminder that the scheduled NetMenu CBORD Hosted (SaaS) v26.04.0100 release for the following environments: NetMenu Australia 1 Production, NetMenu Australia 2 Production has been postponed to allow for additional review and validation. A new date will be communicated once confirmed. We appreciate your patience as we take the necessary steps to ensure a smooth upgrade.