Transact incident
Illumia Payments - Scheduled Maintenance - Disable weak ciphers
Resolved after 7 days 18 hours, on September 22, 2026.
The scheduled maintenance has been completed and the impacted systems are operating normally.
Update timeline
- monitoring Aug 18, 2026, 12:00 AM UTC
Maintenance tasks: We'll be removing weak ciphers from the Illumia Payments environment. These weak ciphers were removed from the train environment overnight to allow for any testing you may wish to perform. This should only impact inbound traffic to the web interfaces of Illumia Payments. Expected impact: We do not expect there to be any outages, but we expect there to be two brief periods of latency within the first three hours of the maintenance window. In the unlikely event that problems are encountered, periods of slowness or downtime could be more extensive and occur at any time within the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.
- monitoring Sep 22, 2026, 12:30 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.
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