Transact incident

Mobile Credential Provisioning

Ongoing since 08:35 PM UTC, affecting Mobile Credential and Mobile Credential for Google Pay Wallet and 1 more.

investigating Nov 05, 2026, 09:36 PM UTC

Illumia Engineers have determined that the service(s) Mobile Credential for Apple Wallet, Mobile Credential for Google Pay Wallet is operating in a degraded state.

Started
Nov 05, 2026, 08:35 PM UTC
Resolved
Ongoing
Duration
● 2h 2m
Detected by Pingoru
Nov 05, 2026, 08:35 PM UTC

Affected components

Mobile CredentialMobile Credential for Google Pay WalletMobile Credential for Apple WalletMobile CredentialMobile Credential for Google Pay Wallet

Update timeline

  1. investigating Nov 05, 2026, 08:35 PM UTC

    Illumia engineers are investigating a possible issue with Mobile Credential provisioning. Mobile credential provisioning is currently offline. New credentials cannot be issued. Currently provisioned credentials will continue to work with no issues.

  2. investigating Nov 05, 2026, 09:36 PM UTC

    Illumia Engineers have determined that the service(s) Mobile Credential for Apple Wallet, Mobile Credential for Google Pay Wallet is operating in a degraded state.

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