Transact incident

Retroactive Incident - elevated-latency-on-mailsend-api

Minor Resolved View vendor source →

Transact experienced a minor incident on May 29, 2026, lasting 10d 3h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 02:30 PM UTC
Resolved
Jun 08, 2026, 06:15 PM UTC
Duration
10d 3h
Detected by Pingoru
May 29, 2026, 02:30 PM UTC

Update timeline

  1. monitoring May 29, 2026, 02:30 PM UTC

    Customers have experienced elevated latency occurred in US East region from 6:30 AM to 8:58 AM Pacific time. Our engineers have investigated and resolved the issue. All impacted services are operating normally.