Resolved after 8 days 4 hours, on September 22, 2026.
This incident has been resolved and all systems are now operating normally.
Update timeline
- monitoring Sep 22, 2026, 10:45 PM UTC
Illumia Engineers are investigating a possible issue with the service(s) Transact IDX.
- monitoring Sep 22, 2026, 11:24 PM UTC
The issue with the service(s) Transact IDX is tentatively resolved and Illumia engineers are monitoring the systems to confirm there are no further issues.
- monitoring Sep 23, 2026, 12:05 AM UTC
This incident has been resolved and all systems are now operating normally.
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