Resolved after 7 days 23 hours, on September 15, 2026.
This incident has been resolved and all systems are now operating normally.
Update timeline
- monitoring Sep 15, 2026, 04:14 PM UTC
Illumia Payments is currently experiencing issues processing credit card payments through Vantiv. This only impacts campuses that use Vantiv as their credit card processor. Other processors and payments processed through SmartPay are not impacted.
- monitoring Sep 15, 2026, 05:08 PM UTC
This incident has been resolved and all systems are now operating normally.
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