Transact incident

Illumia International Payments - Scheduled Maintenance

Resolved after 2 hours, on September 26, 2026.

monitoring Sep 26, 2026, 11:00 AM UTC

The scheduled maintenance has been completed and the impacted systems are operating normally.

Started
Sep 26, 2026, 09:00 AM UTC
Resolved
Sep 26, 2026, 11:00 AM UTC
Duration
2h
Detected by Pingoru
Sep 26, 2026, 09:00 AM UTC

Update timeline

  1. monitoring Sep 26, 2026, 09:00 AM UTC

    Maintenance tasks: Our International Payments partner will be performing standard monthly Linux patching & performance maintenance. Expected impact: The Illumia International Payment option will be unavailable for approximately two (2) hours. All other payment methods, including credit cards, eCheck and other international payments options, will remain available and unaffected. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.

  2. monitoring Sep 26, 2026, 11:00 AM UTC

    The scheduled maintenance has been completed and the impacted systems are operating normally.

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