Transact incident

File Transfer Services - Scheduled Maintenance

Minor Resolved View vendor source →

Transact experienced a minor incident on September 14, 2026, lasting 8d 11h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 08:00 AM UTC
Resolved
Sep 22, 2026, 07:02 PM UTC
Duration
8d 11h
Detected by Pingoru
Sep 14, 2026, 08:00 AM UTC

Update timeline

  1. monitoring Sep 14, 2026, 08:00 AM UTC

    Maintenance tasks : Routine OS patches are scheduled to be applied to the Illumia File Transfer servers. Expected impact: Users will be unable to send or receive files from ftp.transactcampus.com and eft.cashnet.com during the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or 1-888-381-8054.