Resolved after 8 days 11 hours, on September 14, 2026.
The scheduled maintenance has been completed and the impacted systems are operating normally.
Update timeline
- monitoring Sep 14, 2026, 08:00 AM UTC
Maintenance tasks: Routine OS patches are scheduled to be applied to the Illumia File Transfer servers. Expected impact: Users will be unable to send or receive files from ftp.transactcampus.com and eft.cashnet.com during the maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or 1-888-381-8054.
- monitoring Sep 14, 2026, 09:30 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.
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