Traders Connect incident

Account connection errors

Minor Resolved View vendor source →

Traders Connect experienced a minor incident on December 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 11:30 PM UTC
Resolved
Dec 10, 2025, 11:30 PM UTC
Duration
Detected by Pingoru
Dec 10, 2025, 11:30 PM UTC

Update timeline

  1. resolved Dec 10, 2025, 11:30 PM UTC

    Type: Incident Duration: 12 hours and 8 minutes Affected Components: MetaTrader 5, MetaTrader 4 Dec 11, 11:38:46 GMT+0 - Resolved - This incident has been resolved. Dec 10, 23:30:55 GMT+0 - Investigating - We're seeing an increased rate of account connection errors since swap ours. Our development team are working on the issue. Dec 11, 00:35:21 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.