Traders Connect incident

MatchTrader Connectivity Issues Affecting Some Prop Firms

Minor Resolved

Traders Connect experienced a minor incident on July 28, 2026 affecting Third Party (MatchTrader API), lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 08:11 PM UTC
Resolved
Jul 30, 2026, 05:35 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 28, 2026, 08:11 PM UTC

Affected components

Third Party (MatchTrader API)

Update timeline

  1. investigating Jul 28, 2026, 08:11 PM UTC

    We are currently investigating a connectivity issue affecting **MatchTrader accounts for a limited number of prop firms**. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions. Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified Jul 30, 2026, 02:46 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 30, 2026, 02:46 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 30, 2026, 05:35 PM UTC

    This incident has been resolved.