Traders Connect incident

Tradelocker Api issue

Minor Resolved

Traders Connect experienced a minor incident on June 29, 2026 affecting Third Party (TradeLocker API | Live) and Third Party (TradeLocker API | Demo) and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 12:08 PM UTC
Resolved
Jun 29, 2026, 02:51 PM UTC
Duration
2h 43m
Detected by Pingoru
Jun 29, 2026, 12:08 PM UTC

Affected components

Third Party (TradeLocker API | Live)Third Party (TradeLocker API | Demo)Platform Connectors (TradeLocker Connector)

Update timeline

  1. identified Jun 29, 2026, 12:08 PM UTC

    We're seeing Tradelocker API issues for a very small number of accounts beyond our control. The development team has informed the Tradelocker team and is waiting for a response.

  2. resolved Jun 29, 2026, 02:51 PM UTC

    This incident has been resolved.