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Traders Connect is having a partial outage

Active incident: MatchTrader Connectivity Issues Affecting Some Prop Firms

Official status page: https://status.tradersconnect.com · Polled every 5 minutes · 23 components tracked

Traders Connect is reporting a partial outage right now (last checked just now). Some components are affected; others remain operational.

Real-time Traders Connect status, recent outages, and incident history — pulled directly from Traders Connect's official status page at https://status.tradersconnect.com every 5 minutes. Pingoru tracks 23 Traders Connect services and has captured 5 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Traders Connect reports a new incident — free for 5 monitors, no credit card.

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Traders Connect uptime 99.76% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 17h
    Started Jul 28, 2026, 08:11 PM UTC
    MatchTrader API
    Timeline · 1 update
    • investigating · Jul 28, 2026, 08:11 PM UTC

      We are currently investigating a connectivity issue affecting **MatchTrader accounts for a limited number of prop firms**. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions. Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

    Latest: We are currently investigating a connectivity issue affecting **MatchTrader accounts for a limited number of prop firms**. Users of the affected firms may experience connection fai…

Recent outages & incidents

Past 90 days
  1. Resolved 1d 13h
    Started Jun 29, 2026, 08:37 PM UTC · Resolved Jul 01, 2026, 10:23 AM UTC
    cTrader API
    Timeline · 3 updates
    • identified · Jun 29, 2026, 08:37 PM UTC

      We've traced this to an issue on cTrader's side affecting the account authorization flow for new connections. This is outside of our platform's control. We've reported it to cTrader (Spotware) support, and their team is actively investigating a fix. Existing connections and copy configurations are unaffected.

    • monitoring · Jul 01, 2026, 07:13 AM UTC

      The Ctrader team has implemented a fix and is currently monitoring the result.

    • resolved · Jul 01, 2026, 10:23 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved
    Started Jun 29, 2026, 08:37 PM UTC · Resolved Jun 29, 2026, 08:37 PM UTC
    Timeline · 1 update
    • resolved · Jun 29, 2026, 08:37 PM UTC

      Type: Incident Duration: 1 day, 13 hours and 46 minutes Affected Components: cTrader API Jun 29, 20:37:40 GMT+0 - Identified - We've traced this to an issue on cTrader's side affecting the account authorization flow for new connections. This is outside of our platform's control. We've reported it to cTrader (Spotware) support, and their team is actively investigating a fix. Existing connections and copy configurations are unaffected. Jul 1, 07:13:40 GMT+0 - Monitoring - The Ctrader team has implemented a fix and is currently monitoring the result. Jul 1, 10:23:17 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 1 day, 13 hours and 46 minutes Affected Components: cTrader API Jun 29, 20:37:40 GMT+0 - Identified - We've traced this to an issue on cTrader's side affec…

  3. Resolved 2h 43m
    Started Jun 29, 2026, 12:08 PM UTC · Resolved Jun 29, 2026, 02:51 PM UTC
    TradeLocker API | LiveTradeLocker API | DemoTradeLocker Connector
    Timeline · 2 updates
    • identified · Jun 29, 2026, 12:08 PM UTC

      We're seeing Tradelocker API issues for a very small number of accounts beyond our control. The development team has informed the Tradelocker team and is waiting for a response.

    • resolved · Jun 29, 2026, 02:51 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved
    Started Jun 29, 2026, 12:08 PM UTC · Resolved Jun 29, 2026, 12:08 PM UTC
    Timeline · 1 update
    • resolved · Jun 29, 2026, 12:08 PM UTC

      Type: Incident Duration: 2 hours and 43 minutes Affected Components: TradeLocker API | Live, TradeLocker Connector, TradeLocker API | Demo Jun 29, 12:08:29 GMT+0 - Monitoring - We're seeing Tradelocker API issues for a very small number of accounts beyond our control. The development team has informed the Tradelocker team and is waiting for a response. Jun 29, 14:51:31 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 2 hours and 43 minutes Affected Components: TradeLocker API | Live, TradeLocker Connector, TradeLocker API | Demo Jun 29, 12:08:29 GMT+0 - Monitoring - We'…

See the full Traders Connect outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 5 incidents View full outage history →