Is Traders Connect down?

Last checked 5m ago
Current status
Traders Connect is having a partial outage

Active incident: MatchTrader Connectivity Issues Affecting Some Prop Firms

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Official status page: https://status.tradersconnect.com · Polled every 5 minutes · 23 components tracked

Traders Connect is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Traders Connect status, recent outages, and incident history — pulled directly from Traders Connect's official status page at https://status.tradersconnect.com every 5 minutes. Pingoru tracks 23 Traders Connect services and has captured 9 incidents in the last 90 days (99.37% uptime). Get email, Slack, Discord, or webhook alerts the moment Traders Connect reports a new incident — free for 5 monitors, no credit card.

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Traders Connect uptime 99.37% uptime · past 90 days
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Active incident 1

  1. MatchTrader Connectivity Issues Affecting Some Prop Firms
    Ongoing ● 9d 1h
    Started Sep 06, 2026, 05:53 PM UTC
    MatchTrader ConnectorMatchTrader API
    Timeline · 2 updates
    • identified · Sep 06, 2026, 05:53 PM UTC

      We have identified a connectivity issue affecting MatchTrader accounts with some prop firms. The issue appears to be related to the MatchTrader API/integration layer. We are working closely with the relevant team to identify the exact cause and resolve the issue as soon as possible. MatchTrader accounts with other prop firms and our other broker integrations are currently unaffected. We will provide further updates as we make progress.

    • identified · Sep 11, 2026, 11:21 AM UTC

      We are continuing to work closely with the Match-Trader team to resolve this issue. We are pleased to report that progress is being made, and Match-Trader have informed us that they expect to resolve their connectivity issues in the coming days. Thank you for your continued patience.

    Latest: We are continuing to work closely with the Match-Trader team to resolve this issue. We are pleased to report that progress is being made, and Match-Trader have informed us that the…

Recent outages & incidents

Past 90 days
  1. Tradovate Accounts Require Reauthentication
    Resolved 4d 9h
    Started Aug 01, 2026, 03:50 AM UTC · Resolved Aug 05, 2026, 01:24 PM UTC
    Tradovate Connector
    Timeline · 4 updates
    • investigating · Aug 01, 2026, 03:50 AM UTC

      Tradovate’s token refresh service experienced an upstream interruption, causing existing profile authentication tokens to expire and connected Tradovate accounts to be disconnected. The token refresh service is now operational; however, affected users must reconnect and re-authenticate their Tradovate accounts to restore the connection. We are continuing to monitor the situation.

    • identified · Aug 05, 2026, 05:03 AM UTC

      We are continuing to work on a fix for this incident.

    • monitoring · Aug 05, 2026, 01:24 PM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Aug 05, 2026, 01:24 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Tradovate Accounts Require Reauthentication
    Resolved —
    Started Aug 01, 2026, 03:50 AM UTC · Resolved Aug 01, 2026, 03:50 AM UTC
    Timeline · 1 update
    • resolved · Aug 01, 2026, 03:50 AM UTC

      Type: Incident Duration: 4 days, 9 hours and 34 minutes Affected Components: Tradovate Connector Aug 1, 03:50:57 GMT+0 - Investigating - Tradovate’s token refresh service experienced an upstream interruption, causing existing profile authentication tokens to expire and connected Tradovate accounts to be disconnected. The token refresh service is now operational; however, affected users must reconnect and re-authenticate their Tradovate accounts to restore the connection. We are continuing to monitor the situation and are working on a permanent fix to prevent similar disruptions in the future. Aug 5, 05:03:51 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 5, 13:24:21 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 13:24:32 GMT+0 - Resolved - This incident has been resolved.

    Latest: Type: Incident Duration: 4 days, 9 hours and 34 minutes Affected Components: Tradovate Connector Aug 1, 03:50:57 GMT+0 - Investigating - Tradovate’s token refresh service experienc…

  3. MatchTrader Connectivity Issues Affecting Some Prop Firms
    Resolved 1d 21h
    Started Jul 28, 2026, 08:11 PM UTC · Resolved Jul 30, 2026, 05:35 PM UTC
    MatchTrader API
    Timeline · 4 updates
    • investigating · Jul 28, 2026, 08:11 PM UTC

      We are currently investigating a connectivity issue affecting **MatchTrader accounts for a limited number of prop firms**. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions. Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

    • identified · Jul 30, 2026, 02:46 PM UTC

      We are continuing to work on a fix for this incident.

    • monitoring · Jul 30, 2026, 02:46 PM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Jul 30, 2026, 05:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. MatchTrader Connectivity Issues Affecting Some Prop Firms
    Resolved —
    Started Jul 28, 2026, 08:11 PM UTC · Resolved Jul 28, 2026, 08:11 PM UTC
    Timeline · 1 update
    • resolved · Jul 28, 2026, 08:11 PM UTC

      Type: Incident Duration: 1 day, 21 hours and 24 minutes Affected Components: MatchTrader API Jul 30, 17:35:17 GMT+0 - Resolved - This incident has been resolved. Jul 28, 20:11:22 GMT+0 - Investigating - We are currently investigating a connectivity issue affecting **MatchTrader accounts for a limited number of prop firms**. Users of the affected firms may experience connection failures, delayed updates, or temporary interruptions. Our team is actively working with the affected providers to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. Jul 30, 14:46:16 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 30, 14:46:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

    Latest: Type: Incident Duration: 1 day, 21 hours and 24 minutes Affected Components: MatchTrader API Jul 30, 17:35:17 GMT+0 - Resolved - This incident has been resolved. Jul 28, 20:11:22 G…

  5. Ctrader OAuth issue
    Resolved 1d 13h
    Started Jun 29, 2026, 08:37 PM UTC · Resolved Jul 01, 2026, 10:23 AM UTC
    cTrader API
    Timeline · 3 updates
    • identified · Jun 29, 2026, 08:37 PM UTC

      We've traced this to an issue on cTrader's side affecting the account authorization flow for new connections. This is outside of our platform's control. We've reported it to cTrader (Spotware) support, and their team is actively investigating a fix. Existing connections and copy configurations are unaffected.

    • monitoring · Jul 01, 2026, 07:13 AM UTC

      The Ctrader team has implemented a fix and is currently monitoring the result.

    • resolved · Jul 01, 2026, 10:23 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Traders Connect outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 9 incidents View full outage history →