Traders Connect incident

Ctrader OAuth issue

Minor Resolved

Traders Connect experienced a minor incident on June 29, 2026 affecting Third Party (cTrader API), lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 08:37 PM UTC
Resolved
Jul 01, 2026, 10:23 AM UTC
Duration
1d 13h
Detected by Pingoru
Jun 29, 2026, 08:37 PM UTC

Affected components

Third Party (cTrader API)

Update timeline

  1. identified Jun 29, 2026, 08:37 PM UTC

    We've traced this to an issue on cTrader's side affecting the account authorization flow for new connections. This is outside of our platform's control. We've reported it to cTrader (Spotware) support, and their team is actively investigating a fix. Existing connections and copy configurations are unaffected.

  2. monitoring Jul 01, 2026, 07:13 AM UTC

    The Ctrader team has implemented a fix and is currently monitoring the result.

  3. resolved Jul 01, 2026, 10:23 AM UTC

    This incident has been resolved.