Traders Connect incident

Analytics Service Disruption

Minor Ongoing

Traders Connect is currently experiencing a minor incident affecting Backend (Web App) and Frontend (Web App), which began 8h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 06:40 AM UTC
Resolved
Ongoing
Duration
● 8h 17m
Detected by Pingoru
Oct 20, 2026, 06:40 AM UTC

Affected components

Backend (Web App)Frontend (Web App)

Update timeline

  1. investigating Oct 20, 2026, 06:40 AM UTC

    We are currently experiencing an issue with our cloud provider that is affecting analytics services. We are investigating the issue and working to restore normal functionality as soon as possible. We apologize for any inconvenience and appreciate your patience.We are currently investigating this incident.

  2. identified Oct 20, 2026, 09:01 AM UTC

    We have identified the issue as a Google Cloud Platform (GCP) outage affecting our analytics services. Services have been restored, but some trade analytics data may remain out of sync. Our team is working to resolve any remaining discrepancies.

  3. monitoring Oct 20, 2026, 09:03 AM UTC

    Our analytics services experienced a complete outage due to issues with Google Cloud Platform (GCP), which reported disruptions across multiple services on its status page. We have restored our services, but some trade analytics data may not yet be fully synced. If you notice any discrepancies, please contact our support team to resync the affected account. We apologize for the inconvenience caused by this GCP outage and appreciate your patience while we address any remaining data synchronization issues.