Traders Connect incident

Tradovate Accounts Require Re-authentication

Minor Resolved

Traders Connect experienced a minor incident on September 26, 2026 affecting Platform Connectors (Tradovate Connector), lasting 9d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 07:38 AM UTC
Resolved
Oct 05, 2026, 12:10 PM UTC
Duration
9d 4h
Detected by Pingoru
Sep 26, 2026, 07:38 AM UTC

Affected components

Platform Connectors (Tradovate Connector)

Update timeline

  1. identified Sep 26, 2026, 07:38 AM UTC

    Tradovate underwent maintenance which temporarily prevented us from refreshing authentication tokens for connected accounts. As a result, some Tradovate profiles have been disconnected and will require re-authentication before trading functionality can resume. If your Tradovate account is affected, please reconnect it from Traders Connect. We’re continuing to monitor the integration and are reviewing ways to reduce the impact of similar maintenance events in the future.