Trackunit Outage History

Trackunit is up right now

Pingoru has recorded 51 incidents for Trackunit: 42 in the last 12 months and 3 in the last 90 days.

Source: status.trackunit.com

51incidents recorded
42last 12 months
3last 90 days
5 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Trackunit in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202649 of 744 (1%)
June 202611 of 720 (0%)
July 2026228 of 744 (4%)
August 202600 of 744 (0%)
September 2026211 of 720 (2%)
October 202610 of 575 (0%)

Incidents, newest first

Minor December 1, 2025 Developers hub not available 2d 4h Trackunit API

Started Dec 01, 2025, 09:15 AM UTC· resolved Dec 03, 2025, 01:36 PM UTC

  1. investigating Dec 01, 2025, 09:15 AM UTC

    We seeing issues with opening our IrisX and API reference documentation. We are investigating the issue.

  2. identified Dec 01, 2025, 09:41 AM UTC

    We have identified the issue and are working on the fix.

  3. resolved Dec 03, 2025, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 28, 2025 Manager report is unavailable 1h 36m Trackunit Manager

Started Nov 28, 2025, 12:24 PM UTC· resolved Nov 28, 2025, 02:01 PM UTC

  1. identified Nov 28, 2025, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 28, 2025, 02:01 PM UTC

    Fix is released and verified to be working.

Read the full incident report →

Minor November 26, 2025 Device configurations through Verify, Manager and API not working 1h 41m Trackunit Manager, Trackunit API, Trackunit Verify

Started Nov 26, 2025, 11:46 AM UTC· resolved Nov 26, 2025, 01:28 PM UTC

  1. investigating Nov 26, 2025, 11:46 AM UTC

    Due to an infrastructure issue, users can experience problems with device configurations in Verify, Manager and through the API

  2. monitoring Nov 26, 2025, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 26, 2025, 01:05 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 26, 2025, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025 M-Series Trigger delays 20h Onei3

Started Nov 25, 2025, 12:21 PM UTC· resolved Nov 26, 2025, 08:21 AM UTC

  1. investigating Nov 25, 2025, 12:21 PM UTC

    Currently we are facing delays, investigating

  2. identified Nov 25, 2025, 12:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 25, 2025, 12:32 PM UTC

    We are currently falling behind ~15 min

  4. monitoring Nov 25, 2025, 12:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2025, 08:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 24, 2025 Data loading issues in Manager / Go / On / Verify 3h 35m Trackunit Manager, Trackunit Go, Trackunit On, Trackunit API and 1 more

Started Nov 24, 2025, 01:18 PM UTC· resolved Nov 24, 2025, 04:54 PM UTC

  1. investigating Nov 24, 2025, 01:18 PM UTC

    Due to an IRIS infrastructure issue, some users may experience issues with data loading in the Trackunit Manager, Go and On mobile apps.

  2. identified Nov 24, 2025, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2025, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025 Help Center experiencing issues 41m Trackunit Help Center

Started Nov 19, 2025, 05:15 PM UTC· resolved Nov 19, 2025, 05:57 PM UTC

  1. investigating Nov 19, 2025, 05:15 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 19, 2025, 05:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 19, 2025, 05:57 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 19, 2025, 05:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 28, 2025 OneI3 - Assets visibility is limited 8h 31m Onei3

Started Oct 28, 2025, 04:32 PM UTC· resolved Oct 29, 2025, 01:03 AM UTC

  1. investigating Oct 28, 2025, 04:32 PM UTC

    We are currently investigating an issue related to Assets information in the "Assets" section of the UI and Map view

  2. identified Oct 28, 2025, 04:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 28, 2025, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 28, 2025, 07:30 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 28, 2025, 10:33 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Oct 28, 2025, 11:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Oct 29, 2025, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 28, 2025 Data delays for TU 401 / 50x / 600 regarding Classic Access Control 46m Manager Classic

Started Oct 28, 2025, 01:55 PM UTC· resolved Oct 28, 2025, 02:41 PM UTC

  1. investigating Oct 28, 2025, 01:55 PM UTC

    Due to an infrastructure issue, some users can experience access control issues for TU401 / 50x / 600 devices

  2. monitoring Oct 28, 2025, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2025, 02:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2025 Delays on asset updates in Iris 1h 47m Trackunit Manager

Started Oct 24, 2025, 10:51 AM UTC· resolved Oct 24, 2025, 12:39 PM UTC

  1. investigating Oct 24, 2025, 10:51 AM UTC

    We are currently investigating and issue where we see delays in asses and kin onboarding from Iris.

  2. identified Oct 24, 2025, 11:16 AM UTC

    We have identified the error and are working on a fix. Updates are being processed and kin onboarding is available again.

  3. resolved Oct 24, 2025, 12:39 PM UTC

    Issue fixed and systems recovering

Read the full incident report →

Major October 20, 2025 We are experiencing issue with customer support phone line 16h 5m Trackunit Help Center

Started Oct 20, 2025, 02:27 PM UTC· resolved Oct 21, 2025, 06:32 AM UTC

  1. identified Oct 20, 2025, 02:27 PM UTC

    We are experiencing issue with customer support phone line, please contact us through email in the meantime.

  2. resolved Oct 21, 2025, 06:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 We are experiencing system outage affecting Onei3 18h 41m Onei3

Started Oct 20, 2025, 07:54 AM UTC· resolved Oct 21, 2025, 02:35 AM UTC

  1. investigating Oct 20, 2025, 07:54 AM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2025, 08:08 AM UTC

    The issue has been identified

  3. monitoring Oct 20, 2025, 09:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 20, 2025, 11:51 AM UTC

    We currently are down to seeing data delays in Iris - Trackunit Manager, Iris API and Streaming API only on M-series devices

  5. monitoring Oct 20, 2025, 09:56 PM UTC

    We are continuing to monitor our system as delays in data continue. Another update will be pushed once we have fully recovered and the data delays have been resolved.

  6. resolved Oct 21, 2025, 02:35 AM UTC

    Onei3 data pipelines are back to normal

Read the full incident report →

Minor October 7, 2025 Data delays for TU 40x / 50x / 60x devices in Trackunit Manager / Verify / API 19m Trackunit Manager, Trackunit API, Trackunit Verify, Manager Classic

Started Oct 07, 2025, 10:41 AM UTC· resolved Oct 07, 2025, 11:01 AM UTC

  1. investigating Oct 07, 2025, 10:41 AM UTC

    Due to an infrastructure issue, some users can experience data delays for TU40x / 50x / 60x devices in Trackunit Manager / Verify / API, and some users can experience access control issues.

  2. identified Oct 07, 2025, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2025, 10:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 07, 2025, 10:53 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 07, 2025, 11:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025 Manager is experiencing issues 17m Trackunit Manager

Started Oct 06, 2025, 10:16 AM UTC· resolved Oct 06, 2025, 10:34 AM UTC

  1. investigating Oct 06, 2025, 10:16 AM UTC

    We are currently experiencing prolonged load time on Iris manager. We are investigating the root cause and will update this incident when we have more information

  2. identified Oct 06, 2025, 10:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 06, 2025, 10:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 06, 2025, 10:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025 Manager experiencing issues 33m Trackunit Manager

Started Sep 30, 2025, 01:23 PM UTC· resolved Sep 30, 2025, 01:56 PM UTC

  1. investigating Sep 30, 2025, 01:23 PM UTC

    We are currently experiencing issues when logging into manager. An investigation is ongoing to find the culprit.

  2. monitoring Sep 30, 2025, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →