Trackunit incident

Delays on asset updates in Iris

Minor Resolved View vendor source →

Trackunit experienced a minor incident on October 24, 2025 affecting Trackunit Manager, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 10:51 AM UTC
Resolved
Oct 24, 2025, 12:39 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 24, 2025, 10:51 AM UTC

Affected components

Trackunit Manager

Update timeline

  1. investigating Oct 24, 2025, 10:51 AM UTC

    We are currently investigating and issue where we see delays in asses and kin onboarding from Iris.

  2. identified Oct 24, 2025, 11:16 AM UTC

    We have identified the error and are working on a fix. Updates are being processed and kin onboarding is available again.

  3. resolved Oct 24, 2025, 12:39 PM UTC

    Issue fixed and systems recovering