Trackunit incident

Data loading issues in Manager / Go / On / Verify

Minor Resolved View vendor source →

Trackunit experienced a minor incident on November 24, 2025 affecting Trackunit Manager and Trackunit Go and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 01:18 PM UTC
Resolved
Nov 24, 2025, 04:54 PM UTC
Duration
3h 35m
Detected by Pingoru
Nov 24, 2025, 01:18 PM UTC

Affected components

Trackunit ManagerTrackunit GoTrackunit OnTrackunit APITrackunit Verify

Update timeline

  1. investigating Nov 24, 2025, 01:18 PM UTC

    Due to an IRIS infrastructure issue, some users may experience issues with data loading in the Trackunit Manager, Go and On mobile apps.

  2. identified Nov 24, 2025, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2025, 04:54 PM UTC

    This incident has been resolved.